Juliet Ongwae, PhD

Juliet is the Senior SupTech Specialist at the Cambridge SupTech Lab. With over 20 years of experience in DFS, she specializes in spearheading digital transformation initiatives across Sub-Saharan Africa and South-East Asia, collaborating closely with financial authorities and financial institutions. Her expertise encompasses DFS strategy development, product innovation, and design using Human-Centred Design principles, alongside adept data analytics skills. Leveraging her deep understanding of regulatory and supervisory landscapes and the financial sector, she provides tailored solutions that integrate technological advancements to enhance operational efficiencies and drive financial inclusion and innovation.

Juliet has previously held roles at MicroSave Consulting and Musoni Microfinance where she undertook various roles, from identifying strategies, business opportunities and new technologies in order to develop new capabilities and architectures; to converting data into insights that inform innovative, commercially viable solutions and streamlining business processes with a strong customer focus. She has also served for more than 10 years in the Central Bank of Kenya in the modernization of payment systems and drafting payment systems policies and regulations for among others the CBK RTGS system, East African Payments System (EAPSS) and the COMESA Regional Payment and Settlement System (REPSS).

She holds a PhD from the University of Manchester.